Supplies Return and Refund Policy

ACCEO Solutions Inc. has a 21-day exchange policy. You have 21 days from the date of purchase to exchange any Labels or Paper Rolls in your order. Any necessary returns must be pre authorized by our Office prior to returning.  All Label and Paper Rolls returns must be reported within 48 hours of the receipt of the goods.  All returns must be shipped back at the expense of the customer and include the return authorization number from ACCEO Solutions Inc. Product returns are subject to a 25% Restocking Fee.

Return the products in their original box or padded shipping envelope, or package them securely and send your exchange to the address below via courier for your protection and to ensure prompt credit.

With our apologies, ACCEO Solutions Inc. cannot be responsible for returned articles lost during transit. Your exchange will be processed promptly upon its arrival. Processing time for exchanges is usually 3 business days from the time the return is received. Business days are Monday-Friday, excluding major holidays. An email will be sent to confirm receipt and the processing of your exchange. Sorry, shipping and handling fees are not refundable.

Please send the item(s) back in the original packing if possible and return it to us at the following address:

Attn: WEB ORDER RETURNS, (Smart Vendor) ACCEO Solutions Inc., 80 Dynamic Drive, Unit 12, Scarborough, ON M1V 2V1 Canada. 

Finally, we cannot accept returns for items that were not purchased originally from ACCEO Solutions Inc. We can only accept returns for items purchased through SmartVendor.Acceo.com. We ask that you kindly return the merchandise back to the original place of purchase.